Day 1 - Berlin

2:45 PM
Welcome to the Family by FM Schmidt

3:00 PM
VMLY&R Introduction by Jon Cook, Stefan Himpe & Eric Campbell

4:15 PM
CX Services Infusion: Strategy & Case Study by Frank Wolfram & Stefan Mohr

5:00 PM
Walk to Reichstag, home of the German Parliament

5:30 PM
Public Sector Infusion by Klaus Dittko with Scholz & Friends Agenda & Blumberry

Guided Tour at Reichstag

8:00 PM
Dinner on the river Spree @MS Rhein